Import Customer Payments
Access
Tabs: Selection, Details
Use this routine to import, post, and report customer payments received from outside sources. You can run this process on demand, as part of End of Day processing (Generate Daily Reports), or both.
The Import Customer Payments process looks at the File Path Location field in Receivable Payment Source Settings to determine whether to extract the spreadsheet from the local PC or NFS.
Payments posted via this routine are only included in the Balance a Cash Drawer process if the Include Imported Payments on Cash Balancing Report field is checked in Accounts Receivable Control Settings.
In order to use the customer payments import, even when importing non-revolving payments, the Allow Payment Agreements in Revolving Receivables Control Settings must be checked and at least one payment source must be defined in Receivable Payment Source Settings.
If your settings allow, you can also apply overpayments to charged off balanced. See also: Overpay Charged Off Accounts for more information.
Selection
Use the fields on this tab to select the source, posting location, and output options.
SourceEnter the code that represents the source from whom you received the payments being posted. You can click the Search button to choose the code from the list of source companies. When you indicate the source, the name displays to the right. This entry is mandatory.
LocationIndicate the location to use when posting these payments. Click the Arrow button to select a location from the list. When you select a location, the description displays to the right of the entry box.
Date
Send Output toThe output destination of the report displays. To change the output destination, click on the Actions button and select Output Settings.
Export PathYou cannot edit the export path using this process.
Details
SourceThe name of the source company that provided the customer payments displays.
The following fields are inactive until you select an item from the grid.
Customer/Source IDThe ID you entered for the customer on the Payment Agreement Entry screen displays. This can be the customer code or an ID provided by the source company, such as an employee number. If you used the Generation of Payment File & Payment Agreement Report process to create the payment file, you cannot edit this field. If the payment file was not generated by STORIS, you can edit this field.
PlanThe revolving payment plan associated with the payment agreement is displayed.
Agreed AmountThe agreed payment amount per payment due is displayed.
Amount PaidThe amount paid by the customer displays from the payment file. If the source company indicated that the customer actually paid a different amount, you can select the line from the grid and edit this field, provided the payment file was generated by STORIS. Otherwise, this is a display only field.
