Report Returned Merchandise Activity

(Returned Merchandise)

Access

Tabs: Selection, Sort

This report selects merchandise return information from the completed order history file. Once the run-time options have been selected, choose Run to produce the report.

A three-level sort is available by

• Product,

• Group,

• Category,

• OTB Dept,

• Collection,

• Vendor, and

• Reason Code.

The output of this report may be affected by Regional Processing restrictions. That is, you can inquire only about customers and locations to which you have access.

Send Output toThe output destination of the report displays.  To change the output destination, click on the Actions button and select Output Settings.

Export PathIf you select either the Personal Report Viewer ( PRV (Personal Report Viewer) A STORIS printer output option that allows you to customize report results, for example to rearrange data columns.), Excel Export, or ASCII Export, this field displays the pre-set computer drive and folder location to which the system exports the report data. You cannot edit the export path using this process.

Selection

ProductYou can choose to report on one, multiple, or all products. If you leave the field blank, you report on all products. If you click the search button, you access the Search for a Product window where you can locate a product code. If you click the action button, you access the Multiple Product Selection Window, which you can use to select multiple product codes.

Product GroupYou can choose to report on one, multiple, or all product groups. If you leave the field blank, you report on all product groups. If you click the search button, you can select a product group from the list. If you click the action button, you access the Multiple Group Selection Window, which you can use to select multiple groups.

Product CategoryYou can choose to report on one, multiple, or all product categories. If you leave the field blank, you report on all categories. If you click the search button, you can select a product category from the list. If you click the action button, you access the Multiple Category Selection Window, which you can use to select multiple categories.

Open to Buy DepartmentYou can choose to report on one, multiple, or all open-to-buy departments. If you leave the field blank, you report on all open to buy departments. If you click the Search button, you can select one or more open to buy departments from the list. If you click the Action button, you access the Multiple Open To Buy Department Selection Window, which you can use to select multiple open to buy departments.

CollectionYou can choose to report on one, multiple, or all product collections. If you leave the field blank, you report on all product collections. If you click the search button, you can select one or more product collection codes from the list. If you click the action button, you access the Multiple Collection Selection Window, which you can use to select multiple product collection codes.  

Vendor CodeYou can choose to report on one, multiple, or all vendors. If you leave the field blank, you report on all vendors. If you click the search button, you access the Vendor Name Search, which you can use to locate a vendor code. If you click the action button, you access the Multiple Vendor Selection Window, which you can use to select multiple vendor codes.

Reason CodeYou can choose to report on one, multiple, or all reason codes. If you leave the field blank, you report on all reason codes. If you click the search button, you can select one or more reason codes from the list. If you click the action button, you access the Multiple Reason Code Selection Window, which you can use to select multiple reason codes.

District

Store Location

SalespersonYou can run the report for all salespeople (leave field blank) or you can limit the report to specific salespeople. Click the search button to select a salesperson code from the list or click the action button to access the Multiple Salesperson Selection Window, which you can use to select multiple salesperson codes.

Sort

Date CodeClick the arrow button to select a date code. If you select CUS, you can specify the order Start and End Dates.

Start Date, End DateIf you select the date code CUS, you can enter a start and end date for the report or you can leave the fields blank for the earliest and latest dates available. If you are not specifying a custom date range, these fields are filled in based on the date code selected and are not available for change.

Special Order ProductsChoose whether you want to Include returned special order products, Exclude them from the report, or restrict the report to Only special order products.

Products with Inactive Purchase StatusChoose whether you want to Include returned products that are marked inactive, Exclude them from the report, or restrict the report to Only inactive products.

Non-Inventory ProductsChoose whether you want to Include returned non-inventory products, Exclude them from the report, or restrict the report to Only non-inventory products.

Sort Criteria

Primary (1st) SortThis field defaults to Product, but you can click the Arrow button to select the primary sort criterion from the list.

Secondary (2nd) SortYou can select an optional secondary sort by clicking the Arrow button and selecting the criterion from the list.

Tertiary (3rd) SortIf you selected a secondary sort criterion, you have the option to select a tertiary sort criterion. Click the Arrow button and select from the list.