View an Existing Sales Order

Accounting > Receivables > Point of Sale > View a Sales Order
Accounting > Receivables > Point of Sale > POS Views and Reports > View a Sales Order
Accounting > Receivables > Receivables Views and Reports > Receivables Views > View a Sales Order
Accounting > Financing > View a Sales Order
Accounting > Financing > Financing Views and Reports > Financing Views > View a Sales Order
Merchandising and Distribution > Purchasing > Buyer\Merchandiser Tools > Buyer Tools > Buyer Views > Additional Views > Point of Sales Views > View a Sales Order
Merchandising and Distribution > Purchasing > Purchasing Views and Reports > Purchasing Views > Point of Sales Views > View a Sales Order
Merchandising and Distribution > Logistics > Delivery Processing > Delivery Views and Reports > View an Existing Sales Order
Customer > Point of Sale > View a Customer's Transaction
Customer > Point of Sale > POS Views and Reports > View an Existing Sales Order
Customer > Point of Sale > POS Views and Reports > POS Views > View a Customer's Transaction
Customer > Coordination and Logistics > Delivery Processing > Delivery Views and Reports > View an Existing Sales Order

Use this inquiry to view and/or print order document detail for existing sales documents including the following:

Select the documents you want to view by order number. The information shown in this inquiry is identical to the original order entry screens. However, you cannot modify orders using this process. Instead, you must use the entry version of the routine.

Once you specify an order number, the document information displays in the same format as the original order entry screens. The type of document you select (order, return, exchange, etc.) determines the format of the display screen.

To view transfer documents, use the View an Existing Transfer (Transfer Inquiry) program.

The output of this report may be affected by Regional Processing restrictions. That is, you can inquire only about customers and locations to which you have access.

If the Automated & Manual POS Numbers field on the Miscellaneous page in Warehouse/Store Location Settings is blank and you enter a completed or voided order number at the Order Number prompt in the Enter a Sales Order process, you have the option of viewing the order in read-only mode. Once you indicate the order number, a message appears stating that the order exists and asks if you want to view it in inquiry mode. You can answer Yes to view the read-only version of the order or you can answer No to reenter the number.

Enter the reference number of the order document you want to view. If you click on the Search button, a menu appears with the following options you can use to search for an order:

Customer Order Information
Order Total Full Display
Shipping Information
Audit Comments Log
Additional Comments
Add Attachments
View Attachments
Edit Attachments
Finance Credit Application - Click on this option to enter a revolving or financing credit application. When you select this option, the Finance Credit Application selection window displays, where you choose the Credit Application Type you are submitting. If you select Revolving, you access the Request Credit Information screen. If you select Financing, you access the Request For Finance Provider Application screen.

Click on this option to enter a revolving or financing credit application. When you select this option, the Finance Credit Application selection window displays, where you choose the Credit Application Type you are submitting.

If you select Revolving, you access the Request Credit Information screen.

If you select Financing, you access the Request For Finance Provider Application screen.
Print Order
View Signature - view customer signature for completed pickup order.

If Signature Capture is active and the customer signature was captured, you can click on this option to view the customer signature signed via the Complete a Pickup without Accessing Order Entry. Note that this option is active only for completed orders for which a pickup ticket has been printed.

Trade Designer Information - Enter additional trade designer information, including how the trade discount is to be applied.
Print Cumulative Sales Order - Click on this option to print a document that contains the history of the sales order. This option is only available if on the Printed Documents tab in the Point of Sale Control Settings you have the Cumulative Copy setting checked and the sales order document type is set to Forms Designer.