CustomerEnter
the code of the customer whose plan is being adjusted. You can click the
Search button to access the Search for
a Customer routine. Accounting > Revolving Receivables > Adjust Revolving Plans
Use this routine to make the following types of adjustments to a customer's active revolving plan. For more information about revolving receivables, see the Revolving Receivables Overview.
CustomerEnter
the code of the customer whose plan is being adjusted. You can click the
Search button to access the Search for
a Customer routine.
NameAfter you indicate the customer
code, the customer's name from Customer
Settings displays.
Co-signer, Co-applicantIf the
customer's request for credit includes a co-signer, the customer ID and
name is displayed below the customer name. If a co-applicant exists, the
name displays below the customer name.
If Account Comments were entered for this customer via Customer Settings, the Comments button is active. When you click the Comments button, you access the read-only Customer Credit Comments window.
Customer Store, Home, Work, & Cell TelephoneThe following
information displays for the customer you indicated: the store assigned
to the customer, the home, work, and cell telephone numbers.
Due DayThe customer's due day (1-28)
displays, based on customer,
location,
and control
settings. (For information on how the due day is determined, see the
Due Day field in Advanced
Customer Settings.)
Active PlansThis area
displays the plan
codes for all revolving plans that are currently active for this customer.
Credit Limit $The customer's
credit limit (if any) displays. If no limit was set, OPEN displays here.
Receivables $The customer's
A/R balance is displayed.
Potential Receivables $The total
open order balance due for this customer is displayed.
Available Credit $The amount
of credit currently available to this customer displays.
PlanSpecify
the code of the revolving plan being adjusted. Click the Arrow button
to select the code from a list of active plans for this customer.
ActivatedThe date
that the plan was activated for this customer displays. You cannot edit
this field.
In DisputeThis label
only appears if the plan you selected has items in dispute or the entire
plan is in dispute.
Current Due $The amount
currently due from the customer for this plan is displayed.
Last Charge $The date and amount of the
last charge to the customer's account is displayed.
Last Payment $The date
and amount of the last payment/credit to the customer's account is displayed.
This amount includes customer returns.
Current $The total
revolving amount due for the plan displays. This is the sum of the long
term and short term amounts due.
Highest $This field
displays the highest amount that the customer's revolving balance has
ever been since the plan became active.
Adjust Balance - Use this routine to increase or decrease the long-term balance of the revolving plan.
Update MMP - Use this routine to make changes to the principal, finance charge, insurance or late fee amounts on a short-term revolving payment due.
Add New MMP - Use this routine to add payments due to open item receivables and impact the balance due (short-term) on the revolving plan.
Change Details - Use this routine to make adjustments to order details for the selected revolving plan, without impacting the long or short term balance of the plan.
Update Disputes - Use this routine to place either an entire revolving plan, or an individual completed order associated with the plan, in dispute.
Plan Balance Transfer - Once you indicate the customer, this button is active. Use this process to transfer a customer's revolving plan balance to a new plan, or use it to transfer multiple plans to one plan in a single session. To import plans for multiple customers, use the Import Revolving Plan Balance Transfer routine.
You can enter a customer and a plan, or a customer only, to use the transfer feature. If you enter a customer only, and not a plan on this screen, the plan balance transfer process displays information for all of the customer's eligible plans. If a plan was also selected, the process screen displays information for only that plan. To be considered eligible for a plan transfer, the following rules apply.
No portion of the plan balance can be in dispute.
Plan must have a short term or long term balance.
Plan cannot have a credit balance.
Plan cannot be a master plan.
Plan cannot have a pending balance.
Plan Deferment - Use this routine to select revolving payments due to defer for the selected customer.
This button is available if:
A customer has been selected.
The customer has not been charged off.
The customer has a revolving payment due.
The customer's plan is set to deferment via the Allow Deferment setting in Revolving Payment Plan Settings.