Setup FAQs

This topic contains a list of questions frequently asked by STORIS users about setup. If you click on a question, the answer appears. Please note that more than one solution may exist for a given situation. Read the answers completely to determine which method best suits your company's needs.

To find out about hardware compatibility, contact your STORIS account manager or the STORIS Sales Department.

To purchase additional wIntegrate licenses, please contact the STORIS Sales Department.

Only STORIS can activate modules. In order to activate a module, please log a Help Line case with STORIS, specifying the module or modules you want to activate. As a registered user, you can log a Help Line case by accessing the STORIS web site.

To update existing zip code settings for a range of zip codes, you can use the Update Zip Code Settings routine. You indicate a range of zip codes and fill in only the fields that are to be updated such as the ship location, default route code, etc.

If you need assistance with the STORIS Client Interface (SCI) installation, please log a Help Line case with STORIS. Click here to access the STORIS web site, where registered users can log Help Line cases.

Clients who purchase the STORIS Cloud system connect to STORIS Cloud servers via the Internet using VPN (Virtual Private Network) connectivity. Your STORIS project coordinator provides you with VPN connection software. Click here for an illustration of how this connectivity works.

Regional Processing for Cloud users of STORIS Release 9.5 and higher is available. Please contact your Client Advocate Representative for more information about acquiring this module.

You can establish a default cash drawer for selected users via the Default at Login - Cash Drawer field in Create a User. The cash drawer then defaults into the User Log In Screen. Users can override the default at the login screen as well as in other routines throughout the system.

We suggest you create a miscellaneous payment type to handle these payment types.