Warranty Settings
Access
Support Files: Product.
Use this routine to store information for the factory warranties included with the regular inventory products they cover, and for the extended warranties sold with the products to which they are linked. Warranties can consist of multiple components linked together.
Entering warranty information in this file is optional and for reference only. The information you enter here does not affect the ability to link warranties with inventory products in Sales Order Entry.
Warranty CodeEnter the alphanumeric code you want to represent this warranty. Depending on the type of warranty, you may need to enter this code in the Factory Warranty Code field of the Product record.
DescriptionEnter up to 25 alphanumeric characters to describe this warranty.
Vendor CodeEnter the alphanumeric code for the vendor of this particular warranty. If this is a factory warranty, enter the vendor number for the manufacturer of the product covered by the warranty. If this is an extended or special coverage warranty, enter whatever vendor codes have been created for the seller of that warranty, which could be either the retailer or a third-party warranty vendor.
Warranty Type
Parts
Period Type
PeriodsThis field works with the Period Type field above. Enter the number of periods this parts warranty is valid. For example, if the parts warranty period is six months, select Months at the Period Type field and enter 6 in this field.
Extended Warranty Start
Labor
Period Type
PeriodsThis field works with the Period Type field above. Enter the number of periods this labor warranty is valid. For example, if the labor warranty period is one year, select Year at the Period Type field and enter 1 in this field.
Extended Warranty Start
RF Picking Message
CommentsUse this free-text field to enter any miscellaneous comments for this warranty type.
The warranty components (if any) associated with this warranty appear in the grid. To view details on a component, double-click on it to access the read-only version of the Warranty Component Settings. To add additional components to this warranty, click on the Actions button and select Component Maintenance from the menu that appears.