Home > Views > View a Coordinator's Open Service Orders
Use this inquiry to view all open service orders for a specific service coordinator.
The output of this inquiry may be affected by Regional
Processing restrictions. That is, you can inquire only about customers
and locations to which you have access.
Once the Coordinator has been indicated, the grid lists open service orders
for that coordinator. Displayed in the grid are the Order
Number, Ord Date, Type, Stat
(Status), Svc Date, Customer,
and Name for each open order listed.
For additional detail, you can double-click an order line in the grid
to view a copy of the original service order. (The format of this inquiry
screen is the same as the order entry screen, but without the ability
to change information shown.)
The following fields of information display, from the Create a User record, on the General screen for the selected coordinator:
User ID
User Name
Phone Extension
Type
Email Address
Customer Service Flag (service employee?)
Service Location
Auto Assign (service orders - Y or N).