Maintain Financed Balances

Access

Use this program in situations where the finance provider rejects a finance receivable (for example, could not process) and/or manual adjustments are needed.

This program is used to

• adjust, rewrite, resubmit, or reject transactions,  

• make positive and negative monetary adjustments,

• adjust on-account transactions entered in Apply Payments From Finance Provider,

• make non-monetary changes to the finance account number, authorization number, and dispute status.

Only open batches are available to this process. Closed transactions must be moved to an open batch for adjustment.

Manual posts are not allowed with Installment and Rent-To-Own (RTO) financing.

DateEnter the date for this adjustment. The current date defaults.  If you click on the Calendar Icon, a calendar appears that you can use to select a date.  The date you enter cannot be in the future and cannot be for a closed month.

Filter Selection

Filter

 Payment TypeEnter the code of the payment type code used in the batches to which you are making adjustments. Once you specify a payment type, the Batch Selection Screen appears displaying a list of batches for the selected payment type.

 Total AdjustmentThe total amount to be adjusted (positive or negative) displays.  You can perform adjustments to multiple transactions in one or several batches in a single session, provided the transactions are for the same payment type.

If no batches were selected, the program asks if you want to add to the next available batch. Click here for more information.