Pre-Authorized Deposit

Access

Use this window to process pre-authorized deposits. You can obtain a new pre-authorization or release an existing pre-authorized deposit.

This screen can be accessed when the following criteria are met:

This screen appears in inquiry mode when:
-an existing pre-authorized deposit was obtained via the web where the credit card processing setup (Legacy Credit Card, EMV Shift4, EMV Tender Retail, or none) of the user's current login location does not match the credit card processing setup of the location the pre-authorization was obtained.
-an existing pre-authorized deposit was obtained in-store (only possible if using Shift4) and the user's current login location is not a Shift4 processing location.

Card #, Auth #, Type, Original Pre-Auth Amount

Order Balance

Modified Pre-Auth Amount

If a pre-authorization exists:

Once a pre-authorization is released, the original pre-authorization request is converted into a sale transaction. If applicable, a second sale transaction is created to cover the difference between the Modified Pre-Auth Amount and the original pre-authorized amount. A card swipe or manual card entry is not required; the customer does not need to be present.

A pre-authorization can be deleted (voided) by clicking the Delete button in the command bar. A void message is sent to Shift4 and the pre-authorized deposit is removed from STORIS.

For a Legacy pre-authorized deposit, the Release Pre-Authorization Deposit button is active only when the pre-authorized deposit is obtained via the web and the user is logged into a Legacy credit card processing location. All other fields are inactive.

Amount

Pmt Terminal

If a pre-authorization does not exist:

Amount

Card Present