View a Product's Open Service Orders

(Open Service Order By Product)

Access

Tabs: Open Service Orders, General Info  

Use this inquiry to view all open service orders for the selected product.

The output of this inquiry may be affected by Regional Processing restrictions. That is, you can inquire only about customers and locations to which you have access.

ProductEnter the code of the product whose open service orders you want to view. If you click on the Search button, you access the Search for a Product window, from which you can choose a product or create a list of products to view.

 A counter next to the Product field indicates a product list is currently active. The counter indicates which record in the list is currently being edited and the total number of records in the list. Use the Previous and Next buttons to move between items on the list.

Open Service Orders

On Hand, Net Available, Net P/O, As IsThe total On Hand quantity, Net Available quantity, Net P/O quantity, and As Is quantity for the selected product will display.

Once the Product has been indicated, the grid will list open service orders for that product. Displayed in the grid are the Order Number, Ord Date, Type, Coor (Coordinator), Stat (Status), Customer, Est-Date, and Sch-Date for each open service order listed. For additional detail, you may double-click an order line in the grid to view a copy of the original order. (The format of this inquiry screen is the same as the order entry screen, but without the ability to change information shown.)

General Info

This tab displays general information about the selected product, such as the product

• Group,

• Category,

• Collection,

• Warranty Category,

• Special Order Information, and

• Cost and Pricing information.