Repair Metro 2 Customer Credit History

Access

Use this routine to repair data on certain fields included in the credit reporting data, for example if your credit bureau discovers errors in your report. This process contains the fields for which errors are most commonly reported. It is available only for the last credit history file created.

 The Credit Reporting Resource Guide specifies you must make changes prior to the next file submission. Because of this restriction, STORIS prevents changes to historical data files.  

Once you make changes and click on Save, all data updates occur and the program creates a file called

MM_DD_YYYY_REPAIR (where MM_DD_YYYY represents the original file name)

Note that only one “repair” file can exist for a reporting period, meaning that any changes you make at a future time in the reporting period overwrite the existing repair file. This includes additional changes to records you already changed. The program also updates the Customer Comments file when change a field via this routine.

Once you specify a valid customer who exists in the credit reporting file, the Credit History File Name and Customer Code fields inactivate and the other fields activate and populate with information (if any) from the credit history file.

Credit History File NameThe name of the most recent credit reporting file displays.

Metro 2 IDEnter the Metro 2 ID. Click the Search button to select an ID from the list.  For revolving customers, enter the Customer Code.  For installment customers, enter Customer Code*Installment Plan.

Compliance Condition CodeEnter the code of the compliance condition you want to assign to this customer. If you click on the Arrow button, a list of compliance codes appears from which you can choose.  Changes to this field list in the Customer Comments file.

Account StatusEnter the code of the account status you want to assign to this customer. If you click on the Arrow button, a list of account statuses appears from which you can choose.  The list includes only account statuses for which the Manual Assignment field is enabled in the Account Status Settings.  This field is active only if an account status has been specified for the customer and that status is flagged for manual assignment (via the Manual Assignment field in the Account Status Settings.  Changes to this field list in the Customer Comments file.

Special CommentEnter the code of the special comment (if any) you want to assign to this customer. If you click on the Arrow button, a list of special comments appears from which you can choose.  Changes to this field list in the Customer Comments file.

Date of First DelinquencyEnter the date of first delinquency. If you click on the Calendar Icon, a calendar appears from which you can select a date. Changes to this field list in the Customer Comments file.