Customer Rewards Control Settings

Access

Use this routine to specify the amount of reward points you want to award customers for their purchases and the length of time reward points and gift certificates remain valid.

 The settings in this routine are global. They affect all customers and products. To award reward points on a product-by-product basis, use the Advanced Product Settings. To restrict selected customers from the Customer Rewards feature, use the Customer Settings.

Reward Points are Calculated at ____ % for Customers

Reward Points are Calculated at ____ % for Referrals

Accumulated Points are Valid for ____ DaysEnter the number of days from the date of invoicing you want reward points to remain on a customer’s account and therefore be available for a gift certificate. This is a mandatory field. On the day on which the reward points expire, the system purges them during End-of-Day processing.

Gift Certificates can be Issued for ____ % of the Accumulated PointsEnter the maximum percentage of earned reward points you want to award to customers via the Issue Customer Rewards routine. For example, if you enter 50 here, and a given customer has accumulated 500 reward points, when you specify that customer in the Issue Customer Rewards routine, 250 appears at the Maximum Gift Certificate Allowed field (that is, 50 percent of 500), and the program restricts you from generating a gift certificate of more than 250 dollars for that customer, regardless of the amount displayed at the Number of Reward Points Earned field.  

Note that if you enter zero (0) here, users cannot access the Issue Customer Rewards routine.

Gift Certificates are Valid for ____ DaysEnter the number of days from the date of issue you want gift certificates earned through reward points to remain valid. This is a mandatory field. On the day on which the gift certificate expires, the system purges it during End-of-Day processing.