STORIS treats non-inventory products differently than inventory products in many ways. Generally speaking, STORIS considers non-inventory SKUs as "intangible" and not able to be physically delivered, for example labor or warranty products.
To identify a product as non-inventory, use the Product Type Code field in the Advanced Vendor Settings.
Print a Manifest Routine, Non-Inventory Quantity field - includes non-inventory products in the manifest.
Point of Sale Control Settings, Include Non-Inventory field on the Deliveries tab - includes non-inventory products in delivery capacities.
STORIS does not create auto-transfers for non-inventory items. Because non-inventory items are always in a committed/reserved status, they do not appear on the Report Sales Orders with Delivery Dates in Jeopardy or any other reports that show back-order information.
As a work-around, you can create a report to list all orders containing selected non-inventory products. If you setup the report to display the order's stocking location and shipping location, you can list which of the products on the report require a transfer and to which location. In this way, you can manually create transfers for non-inventory products.