Report Service Orders
(Service Order Report)
Access
This report lists open service orders, by location, based on user-selected criteria. Run-time selections include Coordinator, service Type, Status, Order Date, and Service Date. Primary, Secondary, and Tertiary sorting criteria may also be specified. The report is also run for all pending service orders during the Day Ending process.
The output of this report may be affected by Regional Processing restrictions. That is, you can inquire only about customers and locations to which you have access.
Order Date CodeClick on the Arrow button to view a list of date codes, then select the code that best indicates the time period on which to base your report.
Start Order DateIf you select CUS at the Date Code field, you activate this field. Use this field to specify the start date of the custom date range for which you want to run this report. If you click on the Calendar Icon, you can select a date from the calendar that appears.
If you select another date code instead of CUS, this field fills in based on that selection and you cannot edit this field.
End Order DateIf you select CUS at the Date Code field, you activate this field. Use this field to specify the end date of the custom date range for which you want to run this report. If you click on the Calendar Icon, you can select a date from the calendar that appears.
If you select another date code instead of CUS, this field fills in based on that selection and you cannot edit this field.
Send Output toThe output destination of the report displays. To change the output destination, click on the Actions button and select Output Settings.
Export PathIf you select either the Personal Report Viewer (PRV), Excel Export, or ASCII Export, this field displays the pre-set computer drive and folder location to which the system exports the report data. You cannot edit the export path using this process.
Once the run-time options have been selected, choose Run to produce the report.