Update a Customer Address

(Customer Address Change)

Access

Use this program to change address and phone information for existing customers. Information entered/modified using this process updates the customer record. You cannot enter new customers using this process.

Customer CodeEnter the code of the customer whose address information you want to change. If you click on the Search button, the Search for a Customer screen appears from which you can select a customer code. After you specify a valid customer number has been entered, the name, address, phone, and email information display.

The customers you can access at this and other Customer fields may be restricted by Regional Processing.

NameThe customer name defaults from the customer record.

Address 1, Address 2, Zip Code, City, StateThe address fields default from the customer record.

Home Phone, Work Phone, Work ExtThe home and work phone information (if any) default from the customer record.

Email AddressThe customer's email address (if any) defaults from the customer record.

The following applies if the "Customer Entry - Warn if Primary Email exists for other Customers" setting is checked in the Customer tab of Point of Sale Control Settings: If an email address is added or changed, the new email address is checked to determine if it has been assigned to any other customer account as a primary email address. If the email address already exists, a warning message appears that can be dismissed.

Extra InstructionsThe Extended Delivery Instructions (if any) default from the customer record.