FR Cross Reference Inquiry

This screen appears when you attempt to assign to a customer a finance account number that has already been assigned to another customer, for example during the payment entry process. The grid lists all customers previously assigned to the account number. To select a customer from the grid, highlight a grid line and click on Continue. Otherwise, click on Exit to return to the main screen.

(LOCKED - STORIS access ONLY!) To allow multiple customers to be associated with one finance account number, check the box. Otherwise, leave the box blank. will be added to the Receivables tab.

Important! If you activate this field, it becomes possible for operators to enter invalid finance accounts number for your customers, thus creating a potential for fraud. By activating this field, you accept responsibility in the event fraud occurs as a result of this functionality. Contact STORIS for more information.