When you place an order in eSTORIS, the order submission routine determines if the products are parcel or non-parcel. If the order contains both, the system splits the order into two orders: one for parcel shipment and one for truck delivery. For product lines on the order that can ship either way, the system places them on the truck order, if a truck exists. If no truck order exists, then the ‘either’ products ship via parcel shipment. See the following outline:
If all the products on the order are to be shipped via non-parcel, the system uses the freight company in the Route Code Settings (derived from the ship-to zip code) as the ship-via.
If all the products on the order are parcel shipments, the system uses the route code in the Web Control Settings and derives the ship via on the order from that route code.
If there are parcel, non-parcel, and either products on the submitted order, the system creates two orders and the ‘either’ products ship with the non-parcel products.
If the order contains only ‘either’ products, the system uses the route code from the Web Control Settings (which is parcel).
eSTORIS appears to process split orders as one order. For example, when you have items in your cart, the delivery and tax charges appear as one order. The system does not split the order until after you submit it.