STORIS 'Server' customers (that is, not Cloud customers) can use this routine to schedule times during the week to automatically download and install system updates to your system. STORIS recommends you update your system once a week, and perhaps more frequently in the weeks following a new release. Since to run automatic updates, all users must be logged off the system, we suggest you schedule your updates to occur during off-peak hours.
After you complete the download, you can view the data via the Automatic Updates History in the Report Builder. The report is based on the file called PACKET.LOAD.HISTORY. This data remains available for viewing until you purge it from the system based on the setting at the Automatic History Purge Days field below.
You must coordinate your automatic update schedule with your operating
system. If you have a Windows®-based operating system, click
here for more information. If you have a Unix®-based
operating system, contact your STORIS representative for more information.
To run automatic updates, all users must log off the system. If you attempt to run automatic updates and all users are logged off, updates proceed immediately. However, if users are logged onto the system, STORIS issues warning messages to both the users logged on and to the user running the updates. The prompts below allow you specify three different times when you want the system to issue warning messages to users still logged on. The messages advise them to log off in the amount of time you specify.
In addition to the warning message logged-on users receive, STORIS also issues messages to the user running the automatic updates via the Automatic Updates Notification Screen. The screen displays the names of the users still logged on as well as their telephone extensions (if available). After you initiate the auto updates process, the system checks for users still logged on to the system. If no users are logged on, the system proceeds to the updates process. If users are logged on, the system issues the first warning message. The system then checks every minute for users still logged on. When the system finds no users logged on, the updates process begins immediately.
The first warning message appears immediately after a user attempts to run automatic updates. The second and third warning messages appear in the number minutes specified at the First Warning and Second Warning fields, respectively. The automatic updates process begins in the number of minutes specified at the Third Warning field, provided all users have logged off by then. If users are still logged on, the system may bump the users off the system and proceed with the update. However, if the system senses that the user is performing an important or sensitive task (for example, entering a sales order), the system aborts the update process and retries at the next scheduled time.
On UNIX-based servers, users running Automatic Updates do not have
permissions that allow them to bump users off the system. Users running
Automatic Updates must manually ensure that all users log off.
The following fields display the average length of time the Automatic Updates process, End of Month (EOM,) and End of Day (EOD), respectively, take to run based on the last seven times each was run.