Take Multiple Deposits

This screen appears via the Maintain Customer Deposits routine when the selected order has multiple deposits and you make a selection at the Actions field. This screen is also accessible via the Action button at the Amount to Take field (when that field is active).  

The grid separates deposits into payment types. Use this screen to select the payment types from which to refund and the amount you want to refund from each.  

If a line item in the grid has more than one payment type, only one of the payment types will be allowed to be processed at a time. If an Immediate Refund is chosen and the deposits in the Take Multiple Deposits screen has more than one line items and one of those line items is a credit/debit card, both deposits will not be allowed to be processed in the same session. For example, if you pull up a line that has both cash and a credit card in the grid in Take Multiple Deposits screen, you may only process either the cash or the credit card in the session.

ActionThe action specified at the Action field on the Maintain Customer Deposits screen appears.

FromThe deposit specified on the Maintain Customer Deposits screen appears.

TypeDouble-click on the payment type from the grid from which to draw a refund amount.

AvailableAfter you select a payment from the grid, the amount available for refund for the selected payment type appears.

TakeEnter the amount you want to take from the selected payment type and apply to the refund.

 If the order you select is a deleted order, the order number displays with the following prefix:

    D*

For example, D*011869.

If you choose Immediate Refund from the Maintain Customer Deposits screen, the program does not allow you to process credit/debit card transactions in the same session with other payment types. For example, if both cash and credit card items exist in the grid, you can process either the cash or the credit card in the session, but not both. To process the other, you must exit and re-access the Take Multiple Deposits screen.