View a Customer's Revolving Disputes
Access
Use this routine to view revolving dispute details for a customer. Once you specify the customer, any orders/transactions in dispute for the customer display in a grid.
CustomerEnter the code of the customer whose plan/transaction is in dispute. You can click the Search button to access the Search for a Customer routine. Once you have specified the customer code, the customer's name displays.
Home, Work, CellThe customer's home, work, and cell telephone numbers display from customer settings.
Account Balance $This is the customer's revolving balance.
Previous MMP Due $This is the last cycled MMP amount.
Total in Dispute $This is the total amount currently in dispute.
Past Due $This is the short term revolving balance that remained unpaid as of the cycle date.
Current Due $The revolving amount currently due from this customer is displayed.
Total Due $This is the total payment amount due for all plans.
