View a Customer's Historical Balance Details

(Closed Item History)

Access

Tabs:  Details, General

Use this inquiry to review closed A/R items for any customer. This inquiry displays only items that have been fully paid (Open Balance = 0.00). These items are displayed in closed date sequence. The number of months these transactions are kept is controlled by the “Nbr Months History" field in the Accounts Receivable Control Settings.  

The output of this inquiry may be affected by Regional Processing restrictions. That is, you can inquire only about customers and locations to which you have access.

Customer CodeEnter the code of the customer code for which you want to view closed A/R transactions. To facilitate the search for a particular customer, the Search for a Customer (Customer Code Lookup) screen is available by selecting the Search button at this field . Once a customer has been selected, the customer name, home phone number, and work phone number display.

The customers you can access at this and other Customer fields may be restricted by Regional Processing.

Details

PeriodThis field indicates the period (usually month) for which closed items are to be listed. The current period will default in this field. Another period may be selected from the drop-down list of available periods.

Fiscal Year, Date RangeThe fiscal year and date range for the selected period will display.

General

The following fields of information display on the General tab for the selected customer:

• Address 1,

• Address 2,

• City,

• State,

• Zip,

• Cell Phone,

• Email Address,

• Ship-From Location,

• Reward Points, and

• Credit Remarks.

Also shown are the number of Sales, Returns, and Service orders for This Year, Last Year and Lifetime.