Entering warranty information in this file is optional and for
reference only. The information you enter here does not affect the ability
to link warranties with inventory products in Sales
Order Entry. Customer > Customer Service > Settings > Product Information Settings > Warranty Settings
Customer > Settings > Inventory Hierarchy Settings > Product Information Settings > Warranty Settings
Merchandising and Distribution > Purchasing > Buyer/Merchandiser Tools > Buyer Tools > Settings > Inventory Hierarchy > Product Information > Warranty Settings
Merchandising and Distribution > Purchasing > Buyer/Merchandiser Tools > Merchandiser Tools > Settings > Inventory Hierarchy > Product Information > Warranty Settings
Merchandising and Distribution > Purchasing > Buyer/Merchandiser Tools > Settings > Inventory Hierarchy > Product Information > Warranty Settings
Merchandising and Distribution > Inventory > Settings > Inventory Hierarchy Settings > Product Information > Warranty Settings
Merchandising and Distribution > Settings > Inventory Hierarchy Settings > Product Information > Warranty Settings
System Administration > Get Started - Enter Your Information > Get Started Step 9 - Merchandise > Warranty Settings
System Administration > System Settings > Merchandising and Distribution System Settings > Inventory Hierarchy Settings > Product Information Settings > Warranty Settings
Support Files: Product.
Use this routine to store information for the factory warranties included with the regular inventory products they cover, and for the extended warranties sold with the products to which they are linked. Warranties can consist of multiple components linked together.
Entering warranty information in this file is optional and for
reference only. The information you enter here does not affect the ability
to link warranties with inventory products in Sales
Order Entry.
Warranty CodeEnter the alphanumeric Consisting of both letter and number characters and often other symbol characters such as punctuation marks. code you want to represent this warranty.
Depending on the type of warranty, you may need to enter this code in
the Factory Warranty Code field of the Product
record.
DescriptionEnter
up to 25 alphanumeric characters to describe this warranty.
Vendor CodeEnter the alphanumeric code
for the vendor of this particular warranty. If this is a factory warranty,
enter the vendor number for the manufacturer of the product covered by
the warranty. If this is an extended or special coverage warranty, enter
whatever vendor codes have been created for the seller of that warranty,
which could be either the retailer or a third-party warranty vendor.
Select the warranty type. You have the following options:
Factory - select this option for factory (standard) warranties
Extended - select this option for extended warranties or for special coverage warranties, for example:
- Fabric Protection
- Leather Care
- Wood Care
Select the time period in which the warranty is measured. You have the following options:
Day
Month
Year
PeriodsThis field
works with the Period Type field above. Enter the number of periods this
parts warranty is valid. For example, if the parts warranty period is
six months, select Months at the
Period Type field and enter 6
in this field.
Select the condition in which this warranty becomes active. You have the following options:
Completed Order Date - select this if the extended or special warranty on the parts begins with the date of the invoice.
Factory Expires - select this if the extended or special warranty on the parts begins when the factory warranty expires.
Select the time period in which the warranty is measured. You have the following options:
Day
Month
Year
PeriodsThis field
works with the Period Type field above. Enter the number of periods this
labor warranty is valid. For example, if the labor warranty period is
one year, select Year at the Period
Type field and enter 1 in this
field.
Select the condition in which this warranty becomes active. You have the following options:
Completed Order Date - select this if the extended or special warranty on the parts begins with the date of the invoice.
Factory Expires - select this if the extended or special warranty on the parts begins when the factory warranty expires.
Enter the message (if any) you want to appear on the RF scanner screen whenever a product with the current warranty is scanned. The message can be a maximum of 20 characters. For example, you could enter the following message:
NEEDS FAB PROTECTION
CommentsUse this
free-text field to enter any miscellaneous comments for this warranty
type.
The warranty
components (if any) associated with this warranty appear in the grid.
To view details on a component, double-click on it to access the read-only
version of the Warranty Component Settings.
To add additional components to this warranty, click on the Actions button
and select Component
Maintenance from the menu that appears.
